Kleiner's Mike Abbott: Venture Capital Must Change

Mike Abbott, the brilliant engineering leader who turned Twitter around, has been a venture capitalist at Kleiner Perkins for about a year now. And he’s learned a lot.

He’s now determined to change the venture capital culture to be more helpful to and respectful of entrepreneurs—because he’s been one himself.

Abbott is perhaps best known as the guy that killed the Fail Whale at Twitter. If you don’t recognize that term—the nickname for the mascot that appeared whenever Twitter had an unexpected outage—that’s because Abbott turned Twitter into the much more reliable service it is today….